Refund Policy

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Refund & Policy

All sales of Recharge are final and there will be no refund or exchange permitted. Please be advised that you are responsible for the mobile number or DTH account number you purchase Recharge for and all charges that result from those purchases. paymind.in is not responsible for any purchase of Recharge for an incorrect mobile number or DTH account number.

However, in a case where a transaction has been completed by you on the Site, and money has been charged to your card or bank account but a Recharge has not delivered within 24 hours of your completion of the transaction then you may inform us by sending us an email on paymind.in or posting us a message on the Contac Us page. In such a scenario you will be entitled to a full refund. We request you to include in the email the following details - the mobile number or DTH account number, operator name, Recharge value, Transaction date and Order Number paymind.in shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of the Recharge then you will be refunded the money within 7 to 10 working days from the date of the receipt of your email.

Cancellation Policy

Cancellation by User:

You may cancel your subscription or service at any time by contacting our customer support team. Cancellations must be requested at least 24 hours before the next billing cycle to avoid being charged for the next period.

Cancellation by Fantasy Gaming:

We reserve the right to cancel or suspend your account or services at any time for violation of our terms of service or for any other reason deemed necessary by Fantasy Gaming.